Our “Beach Side Cabana with Drink Delivery” SQL Service
Yes, our Managed Services is just that! Well almost.
This service is the all-inclusive resort of SQL Services.
Take look at what’s included.
Agile Support
(Core Support offered at both levels)
- Restore of backups testing quarterly
- Configuration and monitoring of database backups
- Unlimited Database Health Monitor license and installation
- Blocking query monitor license and installation
- Database maintenance job support
- Index review and maintenance
- Quarterly health check
- Application job support
- Capacity planning
- Statistics, waits and blocking review and maintenance
- Quarterly service packs
- Upgrade support every 2 years
- Daily or weekly system status email
- Complete access to all Stedman Solutions online courses
Also Includes:
- Quarterly SQL Server patching
- Monthly meeting with your team
- Up to 2 hours per month of mentoring or meeting with team members for query or code changes/training. Hours carryover for a maximum of 10 hours.
- No charge access to all Stedman Solutions online training courses for all employees.
- 4 Hour response time from 7am to 9pm PST.
High Availability Support
(Core Support offered at both levels)
- Restore of backups testing quarterly
- Configuration and monitoring of database backups
- Unlimited Database Health Monitor license and installation
- Blocking query monitor license and installation
- Database maintenance job support
- Index review and maintenance
- Quarterly health check
- Application job support
- Capacity planning
- Statistics, waits and blocking review and maintenance
- Quarterly service packs
- Upgrade support every 2 years
- Daily or weekly system status email
- Complete access to all Stedman Solutions online courses
Also Includes:
- Monthly SQL Server patching
- Monthly meeting with your team
- Up to 4 hours per month of mentoring or meeting with team members for query or code changes/training. Hours carryover for a maximum of 10 hours
- 24×7 phone support
- 1 hour after hours engagement per month with rollover option
- Disaster Recovery support
- No charge access to all Stedman Solutions online training courses for all employees
- 2 Hour response. After hours response may require a phone call to Stedman Solutions.
Is this the kind of coverage you’re looking for?
More from Stedman Solutions:
Steve and the team at Stedman Solutions are here for all your SQL Server needs.
Contact us today for your free 30 minute consultation..
We are ready to help!
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