12 Months for the Price of 10 – Managed Services

Limited time offer, first 12 months for the price of 10 months when you sign up for a managed services package in January. Between now and the end of January sign up for our managed services offering and get 12 months for the price of 10.

With monitoring several times a day, this service also includes:

Initial analysis with written details describing your current baseline issues.
Weekly full email describing all recommendations.
Daily notification on new issues with recommendations on how to resolve.
Full Database Health Monitor license for all servers being monitored.
AND NOW email notification for blocking in SQL Server

With 2 Levels of Support/Price Points (or custom price point)

This service also includes:

Agile Support

Restore of backups testing quarterly
Configuration and monitoring of database backups
Database Health Monitor installed (licenses included)
Blocking query monitor tools installed (licenses included
Database maintenance job support
Index review and maintenance
Quarterly health check
Application job support
Capacity planning
Statistics, waits and blocking review and maintenance
Quarterly service packs
Upgrade support every 2 years
Daily or weekly system status email

Quarterly SQL Server patching
Monthly meeting with your team
Up to 2 hours per month of mentoring or meeting with team members for query or code changes/training. Hours carryover for a maximum of 10 hours.
No charge access to all Stedman Solutions online training courses for all employees.
4 Hour response time from 7am to 9pm PST.

High Availability Support

Restore of backups testing quarterly
Configuration and monitoring of database backups
Database Health Monitor installed (licenses included)
Blocking query monitor tools installed (licenses included
Database maintenance job support
Index review and maintenance
Quarterly health check
Application job support
Capacity planning
Statistics, waits and blocking review and maintenance
Quarterly service packs
Upgrade support every 2 years
Daily or weekly system status email

Monthly SQL Server patching
Monthly meeting with your team
Up to 4 hours per month of mentoring or meeting with team members for query or code changes/training. Hours carryover for a maximum of 10 hours
24×7 phone support
1 hour after hours engagement per month with rollover option
Disaster Recovery support
No charge access to all Stedman Solutions online training courses for all employees
2 Hour response. After hours response may require a phone call to Stedman Solutions.