12 Months for the Price of 10 – Managed Services

12 Months for the Price of 10 – Managed Services
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Limited time offer, first 12 months for the price of 10 months when you sign up for a managed services package in January.  Between now and the end of January sign up for our managed services offering and get 12 months for the price of 10.

With monitoring several times a day, this service also includes:

  • Initial analysis with written details describing your current baseline issues.
  • Weekly full email describing all recommendations.
  • Daily notification on new issues with recommendations on how to resolve.
  • Full Database Health Monitor license for all servers being monitored.
  • AND NOW email notification for blocking in SQL Server

With 2 Levels of Support/Price Points (or custom price point)

This service also includes:


Agile Support

  • Restore of backups testing quarterly
  • Configuration and monitoring of database backups
  • Database Health Monitor installed (licenses included)
  • Blocking query monitor tools installed (licenses included
  • Database maintenance job support
  • Index review and maintenance
  • Quarterly health check
  • Application job support
  • Capacity planning   
  • Statistics, waits and blocking review and maintenance
  • Quarterly service packs
  • Upgrade support every 2 years
  • Daily or weekly system status email
  • Quarterly SQL Server patching
  • Monthly meeting with your team
  • Up to 2 hours per month of mentoring or meeting with team members for query or code changes/training. Hours carryover for a maximum of 10 hours.
  • No charge access to all Stedman Solutions online training courses for all employees.
  • 4 Hour response time from 7am to 9pm PST.

High Availability Support

  • Restore of backups testing quarterly
  • Configuration and monitoring of database backups
  • Database Health Monitor installed (licenses included)
  • Blocking query monitor tools installed (licenses included
  • Database maintenance job support
  • Index review and maintenance
  • Quarterly health check
  • Application job support
  • Capacity planning   
  • Statistics, waits and blocking review and maintenance
  • Quarterly service packs
  • Upgrade support every 2 years
  • Daily or weekly system status email
  • Monthly SQL Server patching
  • Monthly meeting with your team
  • Up to 4 hours per month of mentoring or meeting with team members for query or code changes/training. Hours carryover for a maximum of 10 hours
  • 24×7 phone support
  • 1 hour after hours engagement per month with rollover option
  • Disaster Recovery support
  • No charge access to all Stedman Solutions online training courses for all employees
  • 2 Hour response. After hours response may require a phone call to Stedman Solutions.
 

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