Helping Our Clients Sleep Better

Just yesterday we were on a call with one of our monthly managed services customers. They have been a customer now for about 2 and a half years, and we have helped them through a few upgrades, and even a corruption repair. The corruption repair was our initial contact with them.

Nearly finished, our client says to me, “I can sleep better knowing we have you monitoring our servers”.

Here are some of the services we offer with our managed services package. Better sleep is not advertised as a managed services perk. Perhaps I should include “Sleeping better” as one of these bullet items.

• Backup Testing Quarterly
• Database Backup
• Database Health Monitor installed
• Database Maintenance job support
• Index Review and Maintenance
• Monthly Health check
• Quarterly Service Packs
• Application job support
• Capacity Planning
• Statistics review and maintenance
• Quarterly Health Checks
• Daily or weekly system status email.
• Monthly meetings with your team
• Upgrade support every 2 years
• 24X7 Phone Support (with callback) 1 hour after hours engagement per month with rollover option
• Disaster Recovery support

Our monthly managed services is a great way to get some help with your SQL Servers without hiring a full-time DBA. This services covers between about 1 to 4 SQL Servers.

Here’s how to schedule an appointment with me:  http://stevestedman.com/schedule

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